DO NOT turn the camera OFF while the update is in process.Once the status light is flashing green, release the TEST button and allow the camera to update.With the camera in the OFF position, press and hold the TEST button while switching the camera to SETUP at the same time, keep holding the TEST button until the status light starts flashing green.If there is an SD card installed in your camera, remove it and replace it with the SD card containing the new firmware.If you lose power in the midst of the upgrade process, your camera may be rendered completely inoperable and only a certified REVEAL camera technician in our repair facility will be able to recover your camera. WARNING: Fewer than 4 battery bars during a firmware update can risk losing power during the update process.Turn the camera to SETUP to verify full battery strength, then turn the camera OFF.Safely eject the SD card from the computer.Make sure the files are not in a folder on the SD Card.Drag/Copy the files over to your SD Card drive.In your file explorer (PC) or finder (Mac), locate the downloaded firmware folder.Step Five: Load ALL of the files onto a formatted SD card To format your SD card, please follow the instructions in the links below. Once you have downloaded the correct firmware for your camera, insert your SD card in your computer and format it to erase all other files. Click the link below to download the REVEAL X Firmware update files.Step Three: Download ALL files to your computer. If it starts with a "5", you will need Firmware Update 5.If it starts with a "4", you will need Firmware Update 4.Once connected to the Wifi look at your current firmware.Step Two: Determine the Firmware you need for your camera while connected to Wifi Note: This firmware update is only for REVEAL X (2021) models.Hit Join when asked to connect to the camera.Hit Next Step to Enable Location Services.Tap the Account Button in the lower right-hand corner.A computer (PC or Mac) with an SD card slot or adapter.At least 4 bars of battery strength showing on the camera.Formatted, full-size 32GB Class 10 SD card.Improved picture quality sent from the camera to your REVEAL app.Please understand that video length will be cut to a max of 15 seconds in order to be properly sent out over the network once the firmware is updated.Request high-definition (HD) videos directly from your REVEAL app.What enhancements are included in the firmware update? If you would like to purchase an SD card with the firmware pre-loaded, please contact support. Please note that this firmware update is not compatible with or required for any other REVEAL camera models including REVEAL X Gen 2.0, REVEAL X Pro, REVEAL XB, or REVEAL SK models. This firmware update provides additional capabilities for your REVEAL X (2021) model camera. Due to popular demand, we are happy to share a totally OPTIONAL firmware upgrade for REVEAL X (2021) models! This upgrade is NOT REQUIRED for your camera to continue working.
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